Refund policy

 

✅ Eligibility for Returns

• Returns are accepted within 3_5days of delivery (you can adjust this period).

• Items must be unused, unworn, and in original packaging with all tags attached.

• Some products (e.g., personal care items, undergarments, custom orders, or clearance items) may be non-returnable for hygiene or final-sale reasons.

• 🔄 Exchanges

  • Exchanges are available for size, color, or product replacement (subject to stock availability).

  • If the requested exchange item is unavailable, a refund or store credit will be issued.

  • 🚚 Return Shipping

    • If the return is due to our mistake (wrong, damaged, or defective item), we cover the shipping.

    • For other reasons (e.g., change of mind, wrong size ordered), customers may be responsible for return shipping.

    • 📝 How to Request a Return

      1. Contact us at +92 3355667451 (WhatsApp/Call) within 3–5 days of delivery.

      2. We’ll share the return instructions.

      3. Once your item is received and approved, we’ll issue your refund or exchange.

      4. ⭐ “Thank you for shopping with us — your trust means everything!”